Monday, March 30, 2015

Credit Union ONE is Wild about Youth Saving Programs

Ferndale, Michigan - April is National Credit Union Youth Month, and Credit Union ONE welcomes the opportunity to educate the youth in our community about the importance of saving money beginning at an early age.
 
We will be offering special opportunities at all Credit Union ONE branches for our youngest members throughout the month. 
Additionally, we are partnering with the Ferndale Area District Library, so please join us as we host the following events:
Story Hour at the Ferndale Area District Library, located at 222 E. Nine Mile Road, on Monday, April 13th at 6:30 p.m.  Credit Union ONE readers will provide lots of fun and activities for children while learning about the value of money.  This activity open to the public and is geared towards children under 9 years of age.  Reservation is not required.
“The Price Is Right” will be held at the Ferndale Area District Library, on Wednesday, April 15th at 4:30 p.m.  Credit Union ONE staff invite children aged 8-14 years of age to ‘Come on Down’ and see what they know about money and to win prizes too!  This is sure to be a crowd favorite.  Sign up is requested, and space is limited, so be sure to sign up soon by calling 248-546-2504, extension 4 (youth desk).
We are excited to partner with the Ferndale Area District Library to bring you these events, and look forward to seeing many children attend the upcoming events.
 Credit Union ONE, headquartered in Ferndale Michigan for over seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 120,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook.

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org
 

















 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
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"Seasons of Reasons" Sweepstakes Winner is Credit Union ONE Member


(L to R) Tom Schaeffler, EVP/COO of Credit Union ONE presents $5,000 check to Christine
and Carl Klayo, with the help of Kris Brosnihan, Sr. Digital Service Analyst for Credit Union ONE 
Ferndale, Michigan – Credit Union ONE announced that one of their members has been awarded the grand prize in the “Seasons of Reasons" bill pay sweepstakes.
 
Credit Union ONE members who use bill pay had the opportunity to enter to win $5,000 just for using bill pay.  The sweepstakes, which ran from November 3, 2014 – January 31, 2015, encouraged members to enroll in Online Bill Pay and automatically be entered to win one of three amazing prizes. The contest was open to all members of nine participating credit unions who were checking account holders in good standing, who were at least 18 years old by November 3 2014 and were legal U.S. residents.
 
Credit Union ONE member Christine Klayo and spouse Carl were very happy to find out that Christine was the $5,000 grand prize winner of the contest. “We have been members since 1986, and we appreciate the convenience of Bill Pay;  it's fast, easy, and only takes a few seconds to pay the bills,” said Klayo.
 
During the sweepstakes, Credit Union ONE added 1,315 new online bill pay users.
 
“With Online Bill Pay we’re giving our members an opportunity to switch to online payments which makes bill management a simple process,” said Kristopher Brosnihan, Credit Union ONE Senior Digital Services Analyst. “This sweepstakes was a great opportunity for us to reward our loyal members for their commitment to Credit Union ONE.”
 
Members interested in learning more about Credit Union ONE’s Online Bill Pay can do so by visiting cuone.org/billpay.
 
 Credit Union ONE, headquartered in Ferndale Michigan for over seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 120,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook.

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Nickolas Nickolopoulos joins Credit Union ONE Board of Directors


 
Nickolas Nickolopoulos 
Ferndale, Michigan – Credit Union ONE is proud to announce that Nickolas Nickolopoulos recently joined the Credit Union ONE Board of Directors.
 
The former Chairman of the Board for St. Joseph Mercy Hospital Pontiac Federal Credit Union ONE, Mr. Nickolopoulos became a Director on the Credit Union ONE Board after their merger with Credit Union ONE.
 
Nickolas Nickolopoulos is the Director of Nursing for Medical/Surgical and Critical Care at St. Joseph Mercy Hospital – Oakland, a 443-bed comprehensive, community teaching hospital.  Nickolas has been employed at St. Joseph Mercy – Oakland for twenty years.  Prior to being employed at St. Joseph Mercy – Oakland, he was enlisted in the United States Army where he was a medical specialist.  Nickolas obtained his Bachelor's Degree in Nursing from Oakland University and is currently pursuing his MBA in Healthcare Management.
 
 

Credit Union ONE, headquartered in Ferndale Michigan for over seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 120,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook.

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Monday, March 23, 2015

Facebook Fans Enjoy Random Acts of Kindness Giveaway

Ferndale, Michigan – Credit Union ONE recently held their annual Random Acts of Kindness Giveaway for their Facebook fans. 

“Random Acts of Kindness” was a promotion for fans of Credit Union ONE to randomly be selected to win one of ten gift cards ranging in value from $15 to $100. The promotion began on March 2nd and ran through March 13th, with two drawings being held during that time.

“Engaging fans on our site and giving fans an opportunity to win something totally random were the goals for the promotion this year,” said Neetu Singh, Vice President of Marketing for Credit Union ONE. “This has been a successful promotion over the past three years.  Our fans truly appreciate the giving spirit of Credit Union ONE, which provides goodwill to the organization.”

Marketing initiatives included email, in-branch, website and Facebook promotions.

 Credit Union ONE, headquartered in Ferndale Michigan for seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 120,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook.

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Credit Union ONE enhances member notification system

Ferndale, MI - As part of their continuing efforts to bring the best technology and service to their members, Credit Union ONE has upgraded their Fraud Detection and Notification System.
 
The Fraud Detection and Notification System has been in place for Credit Union ONE members for a long time, and is provided at no cost to members.

The new system provides more immediate attention to notify members faster when fraud is suspected. The notification portion of the system includes a state-of-the-art automated assistant to help members review transactions and confirm their spending activity on their debit cards.

The Card Member Security team that provides fraud alert management is available 24 hours per day, 7 days per week for members needing assistance from a live agent.

Suspicious transactions identified as fraudulent are transferred to the member support team at Card Member Security to help members take the necessary precautions to protect their cards and related accounts. If the recent activity is legitimate, members are able to close the case with the phone attendant using their touch-tone phone.

Credit Union ONE, headquartered in Ferndale Michigan for over seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 120,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org