Tuesday, December 31, 2013

Credit Union ONE Wins Credit Union Journal Best Practices Award

Stephen Dedene, Credit Union ONE Manager
of Compliance and Regulatory Affairs
Ferndale, Michigan – Ferndale, Michigan – Credit Union ONE was recently selected as a Credit Union Journal 2013 Best Practices Award winner in the area of Political Advocacy.

Credit Union Journal, published by SourceMedia is the nation’s leading credit union newsweekly and serves more than 8,000 readers.  Annually the Journal recognizes achievements across the entire credit union enterprise, with approximately 20 of the Best Practices being highlighted as providing new and innovative ideas for credit unions to capitalize on.

Credit Union ONE was selected based on the implementation of a Political Advocacy site on their internal intranet site.  The special site launched by Stephen Dedene, Manager of Compliance and Regulatory Affairs at Credit Union ONE, was designed to help employees at all levels of the credit union become educated about the issues that impact credit unions, and to equip them with the tools necessary to become advocates for their members and the community in general.

“Our employees have the opportunity to get involved by reaching out to lawmakers when there are issues that will impact credit unions,” said Dedene.  “This is just the first step in what we hope will someday become part of our culture.”

Dedene went on to say, “We are very happy to receive this recognition for the Advocacy Site and hope that other credit unions see the value that having a site such as this can bring to their organizations.”

Credit Union ONE, headquartered in Ferndale Michigan for seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 108,000 members, with seventeen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook.

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Friday, December 13, 2013

Long time Credit Union ONE board member retires

Ferndale, Michigan – Charlene P. Augustyn, Credit Union ONE board member announced her retirement on September 1, 2013 after serving on the credit union board for 24 years.

Augustyn’s long history with the credit union began in 1988 when Credit Union ONE merged with St. Matthew’s Credit Union in Grand Rapids where she was an employee of St. Matthew’s Credit Union.  As part of the Grand Rapids Advisory Committee of Credit Union ONE Charlene P. Augustyn volunteered her time, and while serving in this capacity she joined the Credit Union ONE board in 1989 and served on numerous committees over the years.

Not one to sit idle, Augustyn has always been active in the Grand Rapids community.  Raising her three sons, she still found time to work within the school system to establish educational programs, give back to her church, and even went back to school at 55 and became a Certified Paralegal.

“Being part of the credit union movement has been a rewarding experience; first as an employee, then on the G.R. Liaison Committee and then as a board member, for Credit Union ONE,” said Charlene P. Augustyn.  “Always working with the members’ best interest in mind, this awesome Board of Directors has always served with great pride, dedication and love of the credit union movement.  I am proud to have been part of the work that has been accomplished in the past 24 years I have served on the board and the exemplary leadership of the CEO.”

“Char’s keen sense of member value matched with a great understanding of the financials is a strength for any Board, said Gary Moody, Credit Union ONE President and CEO.  Her dedication to excellence and assuring things were done right were great examples for her peers and our entire staff.  She will be missed, but not forgotten.  She left her mark!”

As Augustyn leaves her position on the board, she is looking forward to spending more time with her 7 grandchildren, flower gardening, traveling and keeping active in her community.

Credit Union ONE, headquartered in Ferndale Michigan for seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 108,000 members, with seventeen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook.

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Credit Union ONE “Pays Your Way Sweepstakes”

Ferndale, Michigan – Fans of the Credit Union ONE Facebook page recently had the opportunity to win various gift cards in the “Pays Your Way Sweepstakes” held November 18th-December 6th.

To give back to their members and show appreciation of their Facebook fans, Credit Union ONE ran the sweepstakes for the second year in a row, due to it being such a fan favorite last year. 

During the Sweepstakes period fans who “liked” Credit Union ONE’s Facebook page received an entry form that once completed would enter them into the sweepstakes.  Existing fans also had the opportunity to complete an entry form and enter to win, with all entrants being given one chance to win daily. 

Three drawings were held with a total of nineteen winners selected receiving gift cards to Starbucks, Kroger, and Meijer stores ranging in value from $10-$40, simply just for being a fan and entering the drawing!!

Supporting analytics showed the promotion brought in 177 new fans to the page, with over 1,207 fans entering into the Sweepstakes; approximately a 17.4% entry rate of our total fan base. 

According to Andrea Pertile, Credit Union ONE Social Media Manager, “Credit Union ONE’s goal is to engage our members by giving back; whether it’s joining a discussion on an interesting topic, making our fans laugh with a joke, or brightening a fans’ day with a cup of coffee.  Adding value to our members’ lives is what drives us.”

Credit Union ONE, headquartered in Ferndale Michigan for seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 108,000 members, with seventeen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook.

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org