“The ONE to Ask” Turns One Year Old

Ferndale, Michigan – When individuals have questions on financial topics they need someone to ask. This is where Credit Union ONE comes in.

In response to what their members were asking for, last year Credit Union ONE launched The ONE to Ask, a Facebook online chat for members to post questions and get them answered by subject experts.

As the series continued to grow and Credit Union ONE saw a larger fan base, they expanded their “live sessions” to two hours in order to accommodate the number of questions received.

Held quarterly, the credit union has hosted four The ONE to Ask sessions to date. The series began with the credit union’s President/CEO Gary Moody addressing general Credit Union ONE informational issues, and continued with sessions on debt, new products, mortgage lending and auto loans.

Analytics have shown steady growth in popularity as the series has continued; not only have more fans been added, but the number of questions received each session has increased, and fans are interacting with each other regarding the questions that have been asked.

Facebook posts leading up to the event share the event date and time as well as sample questions on the topic for that quarter, and an e-mail blast is sent to Credit Union ONE members to let them know in advance that a session has been scheduled, encouraging them to participate. The last session, which was held on June 6th, showed new “likes” spiked by eighteen fans, directly attributable to the e-mail blast sent two days before the session. Also notable was eight questions received during the session, and many fans posting to each other during the session.

“When we started The ONE to Ask, we didn’t quite know what to expect,” said Katie Cummings, Senior Education Specialist, who also serves as social media point person with Credit Union ONE’s Marketing partner, Berline. “It is a great opportunity for us to connect with members and for them to have direct access to leaders within our organization. We are pleased that this channel is starting to take hold for Credit Union ONE, and are excited to see continued interest and participation in these events.”

For those interested in learning more about the questions and answers of past sessions, readers are encouraged to check out the notes tab on the Credit Union ONE Facebook page, and stay tuned to the page for an announcement of the next session.

Credit Union ONE, headquartered in Ferndale Michigan for over seventy years, offers a wide array of financial services and access to over 28,000 ATM’s nationwide, serving 106,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Credit Union ONE celebrates Beaumont Hospital Staff

Dr. Andrea Nielsen receives her new iPad from Beaumont Royal

Oak Branch Manager Kelly Saunders, while (L) Tom McGannon,

Beaumont Foundation Associate Vice President and (R) Gary Moody,

Credit Union ONE President/CEO join in congratulating the winner. 

Ferndale, Michigan - During the month of May 2012, Credit Union ONE celebrated Beaumont Hospital Staff, and is pleased to announce the winner of the Beaumont Hospital Week Drawing of an iPad3.

Credit Union ONE offered specials throughout the month for Beaumont employees and their families, and held a drawing of an Apple iPad3 for staff to win.

Close to 400 entries were received for the drawing, and Dr. Andrea Nielsen of the Beaumont Eye Institute was chosen as the lucky winner.

"I am thrilled to be the Credit Union ONE winner of the iPad3 for Beaumont Hospital employees," said Andrea Nielsen, D.O. "Thank you to Credit Union ONE for their generous support of Beaumont Hospital Staff."

Credit Union ONE, headquartered in Ferndale Michigan for over seventy years, offers a wide array of financial services and access to over 28,000 ATM’s nationwide, serving 106,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Tobin Selected Second Year as Five Star Wealth Manager

Ernesta Tobin, Executive Director of ONE's

Financial Services selected for second year

as 2012 Five Star Wealth Manager

Ferndale, Michigan – Ernesta Tobin, Executive Director of ONE’s Financial Services, the financial planning division of Credit Union ONE, has been selected as a 2012 Five Star Wealth Manager for the second year in a row.

This award is limited to less than seven percent of the wealth managers in the Detroit area. Extensive research is conducted to identify a select group of wealth managers who are exceptional in both their ability and their commitment to overall satisfaction. Recipients are chosen based on survey results that evaluated wealth managers on ten different criteria associated with providing quality services to clients such as credentials, experience, and assets under management among other factors. Wealth managers do not pay a fee to be considered or placed on the final list of 2012 Five Star Wealth Managers.

The recipients of the award will be featured in a special section of the June issue of HOUR Detroit and the July/August issue of DBusiness.

Ernesta Tobin has been an employee of Credit Union ONE for sixteen years. Tobin’s background includes Finance and Human Resources before entering the financial and investment services area in 2002. She has earned a Certified Financial Planning designation.

Credit Union ONE, headquartered in Ferndale Michigan for over seventy years, offers a wide array of financial services and access to over 28,000 ATM’s nationwide, serving 106,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org

Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. Credit Union ONE is not a registered broker/dealer and is not affiliated with LPL Financial.

Not NCUA Insured               Not Credit Union Guaranteed                 May Lose Value

DMC Hospital Week wraps up with iPad3 giveaway





(L to R) Tony King, Credit Union ONE Detroit Receiving Hospital

Branch Manager presents lucky iPad winner Yolanda Evans of 

Children's Hospital of Michigan with her prize, while Gary Moody,

President/CEO of Credit Union ONE and Dr. Mildred Matlock, COO

of  Detroit Receiving Hospital look on.

Ferndale, Michigan - During the month of May 2012, Credit Union ONE celebrated Hospital Week at Detroit Medical Center (DMC) Hospitals, and is pleased to announce the winner of the DMC Hospital Week Drawing for an iPad 3.

Credit Union ONE offered specials throughout the month for DMC employees and their families, and held a drawing of an Apple iPad3 for staff to win. 

Close to 1,100 entries were received for the drawing, and Yolanda Evans of Children's Hospital of Michigan was chosen as the lucky winner.

Ms. Evans was thrilled to win the iPad, and shocked when she received the call.  Evans said she first thought it was a joke, but was very happy when she found out it was the real thing.

"We are proud to have been affiliated with the DMC Hospitals over the past thirty years and to be able to honor and celebrate the work that these individuals do on a daily basis for the good of our communities", said Gary Moody, President/CEO of Credit Union ONE.

Credit Union ONE, headquartered in Ferndale Michigan for over seventy years, offers a wide array of financial services and access to over 28,000 ATM’s nationwide, serving 106,000 members, with eighteen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org