Thursday, October 24, 2013

Credit Union ONE shares employee success story

(Pictured Left to Right) Ayren Hurst, Credit
Union ONE Vice President of Knowledge
Management, and Katie Cummings, Credit
Union ONE Senior Education Specialist
 


Ferndale, Michigan – Credit Union ONE was recently featured at the Human Capital Institutes’ (HCI) Annual Conference held in Chicago, Illinois on September 24th-25th.

Ayren Hurst, Vice President of Knowledge Management and Katie Cummings, Senior Education Specialist at Credit Union ONE along with Monica Remark, Sr. Client Success Associate at Achievers spoke to the HCI audience about building a culture of recognition using technology and social media.

Asked to present their success story, Hurst and Cummings shared how Credit Union ONE partnering with Achievers, an industry leader in recognition and rewards, developed and implemented a rewards and recognition program for their organization that in just one year has had amazing results.

The program, called Kudos Corner, had over 1, 200 recognitions sent in the first two weeks, and after eight months, 99% of the organization had participated in the program, with an average of thirty-one recognitions per employee received.

“We were honored to be on stage with many national and multi-national organizations at the HCI Conference,” said Ayren Hurst, Credit Union ONE Vice President of Knowledge Management.  “It was very exciting to be part of such a great sharing opportunity and to present how we created a culture of recognition that amplifies key behaviors impacting our business success.”

As a reference for organizations questioning as to the merits of a program such as Kudos Corner, statistics have shown that employees who receive recognition for their work are seven times more likely to stay and eleven times more likely to feel completely committed.

Credit Union ONE, headquartered in Ferndale Michigan for seventy-five years, offers a wide array of financial services and access to over 30,000 ATM’s nationwide, serving 107,000 members, with seventeen offices in three major metropolitan areas, including Metro Detroit, Grand Rapids and Traverse City. For more information go to cuone.org or "like us" on Facebook

Contact Judi Desilets, Director of Public Relations for Credit Union ONE, 248-584-5224, Judi_Desilets@cuone.org